What does Ecolo specialize in?
Advanced odor neutralization technologies since 1983.
Do your products mask odors or eliminate them?
They neutralize odors at the molecular level — not masking.
What industries use Ecolo products?
Wastewater, solid waste, landfills, hospitality, commercial, transportation, and more.
What are the main product families?
AirSolution, BioStreme, XStreme, and AirSensory.
Are your solutions safe for people and the environment?
Yes, they are biodegradable, non-toxic, and eco-friendly.
Do you offer fragrance-free options?
Yes, Neutral and Neutral Dew (unscented) options are available.
How do I become a distributor?
Contact our sales team for onboarding, training, and minimum order requirements.
What support do Ecolo distributors receive?
Technical training, marketing materials, case studies, and after-sales support.
Where is Ecolo headquartered?
Toronto, Canada.
Do you ship internationally?
Yes, to more than 45 countries through our distributor network.
What is the minimum order quantity?
Varies by product family; typically 20L pails or larger bulk containers.
What is the order lead time?
Between 1–3 months depending on size, product mix, and logistics.
What factors affect lead time?
Order volume, raw material availability, production capacity, customization, and shipping.
Do you provide SDS (Safety Data Sheets)?
Yes, SDS and WHMIS documentation are provided with every product.
Can products be customized with private labels?
Yes, upon request, with additional lead time.
What makes Ecolo different from competitors?
Proven science-based formulas, global reach, and 50+ years of experience.
Do you provide installation support for misting systems?
Yes, through our technical team and distributor training.
What are AMC misting systems?
Automated Misting Control systems that adjust dosing by weather and odor levels.
Are Ecolo compounds flammable?
Most are non-flammable, but some citrus-based blends require safety handling.
Do you provide trial or pilot programs?
Yes, we often arrange site trials to demonstrate effectiveness.
Can your products be used indoors?
Yes, in controlled applications like lobbies, gyms, restaurants, and hotels.
Are products suitable for outdoor use?
Yes, especially for landfills, wastewater plants, and composting facilities.
What is BioStreme used for?
Biological treatment for wastewater and organic waste to reduce odor at the source.
What is AirSensory?
A line of premium fragrances for commercial and hospitality environments.
Do you provide marketing materials for distributors?
Yes, brochures, case studies, and digital content are available.
What is the typical product shelf life?
12–24 months depending on formulation and storage conditions.
How do customers place an order?
Via distributor or directly with Ecolo through a Purchase Order.
What payment terms are available?
Standard terms apply, with flexibility for volume distributors.
Can distributors request exclusivity in a territory?
Possible, based on sales performance and agreements.